Business texting for local U.S. businesses

Business texting and calling for US small businesses

Text and call customers from one business number. Send reminders, answer questions and follow up with leads from a shared place your team can use, without juggling separate phones or inboxes.

TRY TEXTFLOW YOURSELF

Send yourself a real TextFlow message

Enter your business email and phone number, verify it’s yours, and send three real texts to yourself. No account or credit card required.

  1. Verify
  2. Confirm
  3. Text
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SOLUTIONS BY INDUSTRY

See how texting helps your business grow

A timely text can confirm an appointment, answer a quick question or bring a customer back. Here are a few ways that can work in a real business.

Solutions
24h
before the visit

Send a reminder the day before an appointment. Patients can confirm or ask for a new time by text, so your team can offer that opening to someone else. You find out about changes early without spending the morning chasing people by phone.

Dental team treating a patient
Bright Smile
Reminder: Your dental appointment is tomorrow at 10:30 AM with Dr. Martinez. Reply C to confirm or R to reschedule. Need directions?
maps.link/office
C
Perfect, see you at 10:30! 😊
1 link
to rebook

When a patient misses an appointment, send a simple follow-up with a link to book again. They can choose a new time without calling the office, and your team can bring that patient back without relying on someone to remember a manual callback.

Patient checking a rebooking message on her phone at home
Bright Smile
Hi Michael, we missed you today. No worries, life happens. Pick a new time here:
bright.smile/rebook
Friday at 10:30 works πŸ‘
Perfect, you're rebooked for Friday at 10:30. See you then!
1 tap
to leave a review

After a visit, send a quick thank-you with a link to your Google review page. Happy patients can leave feedback while the experience is fresh, without searching for your practice or wondering where to post it. They can do it right from their phone.

Patient checking a follow-up message after leaving the dental clinic
Bright Smile
Thanks for visiting Bright Smile today! Had a great experience? We'd love a quick Google review ⭐
bright.smile/review
Done! ⭐⭐⭐⭐⭐
Thank you, Michael! We really appreciate it 😊
6 mo
patient recall

When a patient is due for another cleaning, send a reminder with a booking link. They can choose a time or ask a question by reply, so your front desk spends less time calling through a long list and more time helping the patients who are already in the office.

Returning patient checking in for a preventive dental visit at reception
Bright Smile
Hi Michael, it's been 6 months since your last cleaning 🦷 Ready for the next one? Book here:
bright.smile/book
Can I come next Tuesday?
Absolutely, 10:30 AM is open. Want me to book it?
Yes please πŸ‘
02 / 03

THE TEXTFLOW DIFFERENCE

Meet the people behind TextFlow

Samantha is your personal account manager. Timothy steps in for technical and integration work when needed.

Example team portrait
ONLINE

Samantha

Your Personal Account Manager

Timothy - API and Integration Engineer
ONLINE

Timothy

Your API & Integration Engineer

Samantha and Timothy are real people, not chatbots. They stay with your account for as long as you're a customer and can work with your team in the channels you already use:

Samantha: Will solve 10DLC regulations for youTimothy: Will help you to set up integrations & APIs

EVERYTHING YOU NEED

Run your business texting from one place

Send updates, reply to customers and keep follow-ups moving in one place. Your team can see what has gone out and what still needs a reply.

Broadcast campaigns

Need to update ten customers or a few thousand? Send a message to the right group and see the cost before you send it.

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Team inbox

When a customer replies, your team can see the conversation in one place and pick it up without losing the context.

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Automations

Set up reminders and follow-ups once, then let them go out at the right time while your team handles the work in front of them.

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Contacts & segments

Keep contacts in useful groups, like new leads or returning customers, so each message goes to the people it matters to.

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AI message optimization

Before a campaign goes out, TextFlow can shorten a long message and help you avoid paying for extra SMS parts.

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Pre-flight checks

Check your list, links, delivery setup and cost before you hit Send, so small mistakes are easier to catch.

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SIMPLE, TRANSPARENT PRICING

Only pay for the texts you send

No monthly minimums, contracts, or hidden fees. It's $0.05 per text, so costs scale with the messages you actually send.

$0.05

per text

Dental office

100 messages / month

$5
/mo

One saved $150 appointment can cover 30 months of texting.

Salon

200 messages / month

$10
/mo

One filled $100 cancellation can cover 10 months of texting.

Home services

300 messages / month

$15
/mo

One $300 booked job can cover 20 months of follow-ups.

Questions about TextFlow?

Quick answers to help you get started. Still have a question?

Contact us
How well do I need to understand 10DLC?

Not deeply. 10DLC is the US system that registers business texting so carriers allow your messages through. It helps to know the basics, mainly that recipients have to opt in and you have to honor opt-outs, but you don’t need to learn the technical side. We handle the registration and compliance setup, and Samantha walks you through anything we need from you.

Can you help me set everything up?

Yes. Your account manager Samantha helps you get set up, from registration to your first messages, and stays with your account after that.

Can customers reply to my texts?

Yes. TextFlow uses real two-way numbers, so customers can reply and the whole conversation lands in your team inbox for anyone on your team to pick up.

Can I automate appointment reminders and follow-ups?

Yes. Set them up once and they go out automatically at the right time. You can still jump into any conversation by hand whenever you want.

Can I still send a message manually?

Yes. Alongside automations you can text any customer or group manually from your shared number whenever you need.

How much does it cost?

$0.05 per text. No monthly minimums, no contracts, no hidden fees, you only pay for the messages you send.