Send a reminder the day before an appointment. Patients can confirm or ask for a new time by text, so your team can offer that opening to someone else. You find out about changes early without spending the morning chasing people by phone.


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SOLUTIONS BY INDUSTRY
A timely text can confirm an appointment, answer a quick question or bring a customer back. Here are a few ways that can work in a real business.
Send a reminder the day before an appointment. Patients can confirm or ask for a new time by text, so your team can offer that opening to someone else. You find out about changes early without spending the morning chasing people by phone.

When a patient misses an appointment, send a simple follow-up with a link to book again. They can choose a new time without calling the office, and your team can bring that patient back without relying on someone to remember a manual callback.

After a visit, send a quick thank-you with a link to your Google review page. Happy patients can leave feedback while the experience is fresh, without searching for your practice or wondering where to post it. They can do it right from their phone.

When a patient is due for another cleaning, send a reminder with a booking link. They can choose a time or ask a question by reply, so your front desk spends less time calling through a long list and more time helping the patients who are already in the office.

THE TEXTFLOW DIFFERENCE
Samantha is your personal account manager. Timothy steps in for technical and integration work when needed.

Your Personal Account Manager

Your API & Integration Engineer
Samantha and Timothy are real people, not chatbots. They stay with your account for as long as you're a customer and can work with your team in the channels you already use:
EVERYTHING YOU NEED
Send updates, reply to customers and keep follow-ups moving in one place. Your team can see what has gone out and what still needs a reply.
Need to update ten customers or a few thousand? Send a message to the right group and see the cost before you send it.
When a customer replies, your team can see the conversation in one place and pick it up without losing the context.
Set up reminders and follow-ups once, then let them go out at the right time while your team handles the work in front of them.
Keep contacts in useful groups, like new leads or returning customers, so each message goes to the people it matters to.
Before a campaign goes out, TextFlow can shorten a long message and help you avoid paying for extra SMS parts.
Check your list, links, delivery setup and cost before you hit Send, so small mistakes are easier to catch.
SIMPLE, TRANSPARENT PRICING
No monthly minimums, contracts, or hidden fees. It's $0.05 per text, so costs scale with the messages you actually send.
$0.05
per text
100 messages / month
One saved $150 appointment can cover 30 months of texting.
200 messages / month
One filled $100 cancellation can cover 10 months of texting.
300 messages / month
One $300 booked job can cover 20 months of follow-ups.
Quick answers to help you get started. Still have a question?
Contact usNot deeply. 10DLC is the US system that registers business texting so carriers allow your messages through. It helps to know the basics, mainly that recipients have to opt in and you have to honor opt-outs, but you donβt need to learn the technical side. We handle the registration and compliance setup, and Samantha walks you through anything we need from you.
Yes. Your account manager Samantha helps you get set up, from registration to your first messages, and stays with your account after that.
Yes. TextFlow uses real two-way numbers, so customers can reply and the whole conversation lands in your team inbox for anyone on your team to pick up.
Yes. Set them up once and they go out automatically at the right time. You can still jump into any conversation by hand whenever you want.
Yes. Alongside automations you can text any customer or group manually from your shared number whenever you need.
$0.05 per text. No monthly minimums, no contracts, no hidden fees, you only pay for the messages you send.